Preguntas frecuentes sobre la tarjeta Mudflap Fuel Card

Who can use Mudflap Freight today?

Do I need to create a new account?

I clicked a link and I was already signed in. How?

What if I'm not already signed in?

Do I have to sign in every time I come back?

How do I reset my password?

Does this work on mobile?

How do I get back to the board without the email link?

Loads

Where do these loads come from?

How do I see the details of a load?

A load I was watching disappeared. What happened?

Can I filter or search by lane or rate?

Quoting

How do I submit a quote?

How long until I hear back?

Can I see what other carriers are quoting?

Can I quote on more than one load?

Can I edit or withdraw a quote after submitting?

What does the broker see when I quote?

Booking

How do I book a load?

What happens after I book?

What if Book Now errors out, or the load gets booked while I'm clicking?

Can I cancel after I've booked?

When will I get the rate con and pickup details?

Why isn't Book Now available on every load?

Do I need to be pre-approved with the broker before Book Now works?

Broker Qualifications

What does "you don't meet broker qualifications" mean?

Who decides which loads I can see, quote, and book?

How do I get qualified with a broker I'm not approved with?

What do brokers look at to qualify me?

Account & Security

Is my account secure?

Someone is using my MC fraudulently. What should I do?

Notifications

Can I control how often I get load recommendation emails?

Support

Who do I contact for help?